Returns & Exchanges

Return Window

Eligible unused items may be requested for return within 30 days of delivery. Items must be returned in their original condition, with all included accessories, manuals, packaging, and proof of purchase.

Items That Cannot Be Returned

• Used, damaged, altered, tuned, or assembled products that cannot be resold as new.
• Custom-configured items, special orders, clearance items, gift cards, and final-sale products.
• Products returned without prior authorization from ZYRON support.

Exchanges

If you ordered the wrong product or need a different eligible item, contact us and we will help confirm whether an exchange is available. Exchange availability depends on product condition and current inventory.

Damaged, Missing, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged in transit, missing parts, or different from what you ordered, contact us within 7 days of delivery with your order number and clear photos of the package and product.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by our error or a confirmed product issue. We recommend using a trackable shipping service and keeping your tracking number until the return is completed.

Refunds

After your return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Original shipping charges may be non-refundable unless required by law or caused by our error.

How To Start A Return

Email info@zyronarchery.com with your order number, the item you want to return, and the reason for the request. Do not ship products back until you receive return instructions from ZYRON support.